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Benefits Specialist

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Reports to:

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Associate Director of Benefits


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Manage full suite of Employee Benefits
Primary Benefit liaison for Clients; Work Site Employees; Brokers & Insurance Vendors

Roles &

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  • Act independently to provide guidance and/or resolve service problems to both employees and clients pertaining to:
    • Claim Issues
    • Eligibility problems
    • Billing discrepancies
    • Benefit problems
    • COBRA
  • Manage communications materials for client worksites and co-employees regarding benefits in addition to any changes in benefits
  • Attend appropriate industry functions and participate in relevant industry training.
  • Develop and maintain extensive knowledge of insurance coverage, markets, and changes.
  • Conduct presentations and meet with employees to discuss the array of benefit choices available.
  • ACA Compliance guidance and understanding
  • Participate in vendor meetings
  • Process life event and status changes
  • Manage the renewal process
    • Communicate renewal materials to client and broker
    • Prepare materials for employees based on client specifications
    • System update of changes
    • Presentation of changes in person or via Webex
    • Benefit Enrollment portal assistance
    • Auditing and confirming for clients the employees who have enrolled and their elections
    • Coordinate with other departments as necessary
    • Collaborate, analyze and problem solve as a Team
    • Manage Client expectations
    • Oversee the administration of non-Prestige plans


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  • Minimum of four years of experience in group employee benefits.
  • Thorough understanding of group health plans and the ability to analyze and prepare recommendations.
  • NY Health and Life License a plus but not required.


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  • Excellent written, oral, presentation skills
  • Thorough understanding of employee group benefits including COBRA
  • Strong analytical abilities; ethics and discretion
  • Comfortable presenting information to diverse groups of people
  • Ability to work independently or as part of a team
  • Strong computer skills and the ability to adapt to new systems
  • The ability to work in a high-pressure environment

Interested Applicants Should Fill Out The Form Below