
PrestigePRO Manager Experience Resource Center

Resources to Help Managers Work with Greater Visibility, Clarity, and Confidence
PrestigePEO is continuing to enhance the client technology experience by updating the PrestigePRO manager experience.
This Resource Center brings together the guides, overview materials, training videos, and PrismONE mobile app resources designed to help managers understand what is changing, access helpful support materials, and make the most of the tools available to them.
PrestigePRO Manager Experience Enhancements
The PrestigePRO manager experience enhancements are designed to support common workforce responsibilities and help clients bring everyday tasks into clearer focus.
Depending on role, permissions, and company configuration, managers may be able to review employee information, manage approvals, support PTO planning, complete HR actions, review time and payroll workflows, and access reporting or document tools.
The resources below provide guidance, overviews, and training support to help managers understand the updates and use the tools available to them with greater confidence.
Review employee information, customize views, filter employee lists, and access employee details.
Review pending leave requests, view request details and balances, and approve or deny requests when permitted.
Use available tools for PTO visibility, time sheets, payroll approvals, reporting, and document management based on role and configuration.

PrestigePRO Manager Enhancements User Guide
Detailed guidance for navigating PrestigePRO’s manager enhancements and tools
- Review detailed manager workflows
- Learn more about employee information, approvals, time-off tools, payroll review, reporting, and documents
- Understand role-based and permission-based functionality
- Find guidance for using available tools more confidently

Overview Flyer of Enhancements
A quick summary of what’s new and why it matters
- Quick overview of the PrestigePRO manager experience enhancements
- Clear summary of key value props
- Easy resource for managers who want a high-level understanding before reviewing the full guide
- Helpful companion to the User Guide and training videos

Step-By-Step Training Videos
Focused walkthroughs for key manager actions
The training videos provide visual walkthroughs of common PrestigePRO manager actions, helping clients become more familiar with specific workflows available to them based on role, permissions, and company configuration.
These short videos are designed to complement the User Guide by showing key processes in action and giving managers a practical way to build confidence using the tools available within the PrestigePRO manager experience.
Click the image thumbnails to watch the videos.

How to Create a New Position

How to Create a New Worksite Location

Pay Rate Change

Position Change

Reset Password

Status Type Change

Manager Portal Rehire

Manager Portal Termination
For the best viewing experience, we recommend watching the videos in full-screen mode.
PrismONE Mobile App Resources
A helpful overview for managers and employees
- Understand what the PrismOne mobile app offers
- Support employee awareness and adoption
- Review key mobile app value props
- Help employees become familiar with the app and available overview materials
*Please note: PrestigeGO is not being retired right away, so users will have time to become familiar with PrismONE while both apps are available.

Important Notes for Clients and Additional Support
Important Notes
Available features, menu options, and actions may vary based on role, permissions, company setup, and configuration.
Need Support?
If you have questions about the PrestigePRO manager experience enhancements, available resources, or which tools apply to your organization, please get in touch with your dedicated PrestigePEO HR Business Partner.